FAQ
How does the mouthpiece work? It works by gently advancing your lower jaw forward during sleep. This keeps your airway open so air flows freely and quietly all night long. The method is known as mandibular advancement and is the same approach used by sleep specialists worldwide.
Who is this designed for? It is designed for anyone who snores regularly and for the partners who suffer alongside them. Whether your snoring is mild or severe, our mouthpiece is built to be comfortable enough to wear every night and effective enough to make a real difference from the very first use.
Will it actually stop my snoring? For most people yes. Most customers notice a significant reduction in snoring from the very first night. It is not a medical treatment but thousands of couples have found it to be the most effective and comfortable solution they have tried. For severe sleep apnea we recommend checking with your doctor first.
How is this different from other mouthpieces? Most cheap mouthpieces are one size fits all, stiff and cause jaw pain by morning. Ours has an adjustable upper and lower tray made from soft medical-grade silicone that flexes to fit your mouth naturally — so you actually keep wearing it every night.
I have already tried other solutions. Why try this? Most solutions either treat the symptoms rather than the cause or are too uncomfortable to use consistently. Our mouthpiece directly targets the root cause of snoring by keeping your airway open — and because it is comfortable enough to wear every night it actually works long term.
Will it cause jaw pain or discomfort? Not at all. It is made from soft flexible silicone that moulds gently to your mouth. Most people forget they are wearing it within the first few nights. If for any reason it does not work for you our 90-day guarantee means you get a full refund — no need to send it back.
Can it help with teeth grinding? Yes. As well as stopping snoring our mouthpiece also acts as a night guard to protect your teeth from grinding and clenching during sleep, also known as bruxism.
How do I clean it? Hand wash with mild soap and lukewarm water a few times a week. Air dry before storing in the included travel case. No special cleaning products needed.
How long will it last? With regular cleaning and proper storage in the included travel case your mouthpiece should last 6 to 12 months of nightly use.
SHIPPING & DELIVERY
Do you ship internationally? Yes. We offer worldwide shipping on all orders.
When will my order arrive? Orders are processed within 24 hours. Delivery typically takes 3 to 7 business days depending on your location. You will receive a tracking number as soon as your order is dispatched.
Is shipping free? We offer free shipping on selected offers and promotions. Shipping rates are shown at checkout.
How do I track my order? Once your order is shipped you will receive a tracking number via email. You can use it to follow your delivery in real time.
What if my item arrives damaged? If your item arrives damaged contact us within 48 hours with photos and we will arrange a replacement or refund right away.
RETURNS & GUARANTEE
What if it does not work for me? We offer a full 90-day money-back guarantee. If you are not happy for any reason simply email us within 90 days and we will refund you in full. No need to send the product back.
How do I start a refund? Email our support team with your order number and a short note about your experience. We will take care of the rest.
How long do refunds take? Once your refund is approved it will be processed to your original payment method within 5 to 7 business days.
Any Questions? We're here to help:
📧 Email: help@somnelle.com
📞 Phone: (231) 545-4668
Our customer support is available Monday to Sunday: 8am-8:30pm.